James Roberts

James Roberts holds a B.Sc (Hons) degree from The University of Buckingham, UK in Computer Science with Economics after first specialising in Life Sciences as an Associate Member of the Institute of Medical Laboratory Sciences, UK. His experience in Banking and Finance spans 14 years rising to the position of Regional Head of IT for Standard Chartered Bank Africa, based in Accra, Ghana, responsible for the day to day ICT Service Delivery for 6 countries in West Africa; Ghana, Nigeria,The Gambia, Sierra Leone, Cameroon and Cote d'Ivoire.

James has a special knack for identifying user skills gaps and designing appropriate training courses to fill such gaps. As a result, in 1997, his IT business Operations training pack for Managers and Supervisors was adopted as a Group Approved course for Africa and rolled out in various SCB sites in Africa including Zimbabwe, Kenya ,Ghana and Zambia.

Jamal Miknas

Jamal Miknas, a Mathematics graduate from the University of Birmingham, UK, has had eleven years of experience within the banking sector in areas of Information Technology Management; and Project Management.

He is a strong team leader and team player; adept at supporting team members to achieve personal and professional goals. He is also effective at seeing a project's ‘big picture' and identifying tasks to facilitate on-time and cost-efficient completion

Prior to taking on management responsibilities, Jamal spent several years as a highly skilled and organized IT/IS hands-on support personnel; effective at multi-tasking and working under pressure to accomplish overall objectives.

As an exceptional multi-cultural collaborator; he assimilates very well in different areas of Africa, Europe, Middle East and North America.

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